1 00:01:34,410 --> 00:01:35,389 Got you now. 2 00:01:35,390 --> 00:01:36,390 Oh, you think so? 3 00:01:37,290 --> 00:01:38,970 Oh, I need one. 4 00:01:39,750 --> 00:01:41,390 Mine, mine, mine, mine. 5 00:01:41,610 --> 00:01:43,450 Right, I'd better go over here. 6 00:01:44,450 --> 00:01:45,570 Right, let's see your cushion. 7 00:01:46,450 --> 00:01:47,450 Yeah. 8 00:01:47,770 --> 00:01:48,890 Oh, can you get me the remote? 9 00:01:49,230 --> 00:01:50,229 Right, have you got everything? 10 00:01:50,230 --> 00:01:51,230 I think so, yeah. 11 00:01:51,350 --> 00:01:52,329 I'll see you later. 12 00:01:52,330 --> 00:01:53,450 Mwah. Have a good day. 13 00:02:21,870 --> 00:02:22,870 I'm going to get some of my share. 14 00:02:23,470 --> 00:02:24,950 Does it come in 20 packs, then? 15 00:02:26,370 --> 00:02:27,370 Good morning, Pat. 16 00:02:27,750 --> 00:02:28,930 Come on, let's get your breakfast. 17 00:02:37,170 --> 00:02:38,370 Oh, sorry about that. 18 00:02:38,650 --> 00:02:43,650 What have you seen? Oh, no, nothing. Just about the tax credit stuff. 19 00:02:44,270 --> 00:02:46,390 Anything more about redundancies? 20 00:02:46,690 --> 00:02:47,730 I think everything's fine. 21 00:02:48,150 --> 00:02:49,190 Anyway, what's been happening? 22 00:02:49,750 --> 00:02:51,450 Look, I know it's early, but... 23 00:02:53,840 --> 00:02:55,460 Would it be Nana or Gran? 24 00:02:58,000 --> 00:02:59,540 Come on, say something then, Mum. 25 00:03:00,540 --> 00:03:01,540 Congratulations. 26 00:03:02,120 --> 00:03:05,380 Darren thinks he can find us a new place. I've just got to cut back on some 27 00:03:05,380 --> 00:03:06,380 stuff, you know? Right. 28 00:03:08,000 --> 00:03:09,000 Oh, look. 29 00:03:09,540 --> 00:03:11,400 I've got Darren and I've got you. 30 00:03:12,660 --> 00:03:13,820 I am ready for this. 31 00:03:16,100 --> 00:03:17,100 Yeah. 32 00:03:17,380 --> 00:03:18,380 You'll be OK. 33 00:03:18,480 --> 00:03:20,000 Yeah. We'll be fine. 34 00:03:20,520 --> 00:03:21,520 Can I keep this? 35 00:03:21,820 --> 00:03:22,820 Of course you can. 36 00:03:23,070 --> 00:03:25,030 Oh, Mum, come here. 37 00:03:25,290 --> 00:03:26,290 Come on. 38 00:03:27,090 --> 00:03:28,310 Hey, what do you like? 39 00:03:30,250 --> 00:03:36,990 What about her 40 00:03:36,990 --> 00:03:38,950 cough? It's on pause for now. 41 00:03:39,190 --> 00:03:43,310 Another Clark heartbreaker in the world. She can't bring a baby up in that 42 00:03:43,310 --> 00:03:45,270 cupboard. She needs a two -bed at least. 43 00:03:45,590 --> 00:03:46,930 Magic money tree blooming. 44 00:03:47,650 --> 00:03:48,650 Crazy idea. 45 00:03:52,520 --> 00:03:53,660 What if we sold the house? 46 00:03:54,780 --> 00:03:56,100 Give us a good bit in the bank. 47 00:03:56,740 --> 00:03:57,740 Nowhere to live. 48 00:03:57,980 --> 00:04:00,500 No. We'd rent a ground floor flat. 49 00:04:00,820 --> 00:04:01,820 No stairs. 50 00:04:02,980 --> 00:04:05,980 Them across the road sold there and they got a really good price for it. 51 00:04:07,000 --> 00:04:08,560 We could give half to Hannah. 52 00:04:08,940 --> 00:04:10,680 Give her and the baby a good start. 53 00:04:12,060 --> 00:04:13,060 What do you think? 54 00:04:14,160 --> 00:04:15,160 Well, 55 00:04:16,040 --> 00:04:17,360 you've lost your vote now, you rude cow. 56 00:04:31,340 --> 00:04:35,080 These temps are 7 .50 an hour, and that's all them upstairs care about. 57 00:04:36,940 --> 00:04:38,680 Can't you just cut my hours? 58 00:04:39,680 --> 00:04:41,100 I told them I needed you. 59 00:04:49,960 --> 00:04:52,560 That's how it was done back then. 60 00:04:54,420 --> 00:04:57,400 Oh, that's our June now. I'll speak to you another time. 61 00:04:57,600 --> 00:04:58,600 Yeah, bye! 62 00:05:01,960 --> 00:05:02,960 You're back early. 63 00:05:03,840 --> 00:05:05,740 Can't remember you being home before, Quincy. 64 00:05:06,160 --> 00:05:07,160 You all right? 65 00:05:08,480 --> 00:05:10,400 Yeah. Yeah, I'm fine. 66 00:05:10,600 --> 00:05:12,040 Tell that to your face, then. 67 00:05:37,680 --> 00:05:41,440 Right, dinner's on, house is sold. I'm going to finish up here and then I'm 68 00:05:41,440 --> 00:05:43,680 going to pack the heaviest thing in the house. Hey! 69 00:05:44,840 --> 00:05:46,060 Slimmer of the week twice! 70 00:05:47,040 --> 00:05:48,040 Cheeky, cheeky. 71 00:05:48,360 --> 00:05:52,320 Oh, I think the expensive stuff tastes better. Oh, heck. 72 00:05:55,400 --> 00:05:56,480 Oh, it's all right, I'll get that. 73 00:05:59,480 --> 00:06:04,640 Hello? Hi, Irene from Manchester Savings and Loan. Can I speak to June, please? 74 00:06:04,990 --> 00:06:06,750 Yeah. Be keen. Is everything all right? 75 00:06:07,050 --> 00:06:10,170 Well, before I get into that, June, can you confirm your date of birth? 76 00:06:10,450 --> 00:06:11,750 3rd of May, 1971. 77 00:06:12,230 --> 00:06:17,350 OK. Under our new procedure, I do the second step. So, can I confirm your 78 00:06:17,350 --> 00:06:18,730 mother's maiden name is Richards? 79 00:06:19,250 --> 00:06:23,930 Yes. Final step, can you confirm the name of your first pet? 80 00:06:24,370 --> 00:06:25,309 No way. 81 00:06:25,310 --> 00:06:26,330 That's you, past security. 82 00:06:27,130 --> 00:06:29,870 OK. I need to transfer you to the fraud department. 83 00:06:30,090 --> 00:06:31,029 Is that all right? 84 00:06:31,030 --> 00:06:32,030 Fraud? 85 00:06:42,830 --> 00:06:45,150 So we've noticed some unusual activity on your account. 86 00:06:45,730 --> 00:06:47,290 Unusual? What do you mean, unusual? 87 00:06:47,590 --> 00:06:49,590 Can you log into online banking for me just now? 88 00:06:49,870 --> 00:06:51,210 I haven't even got a computer. 89 00:06:51,610 --> 00:06:54,610 You're not meant to sell the house, then burn it down. You've left the oven on. 90 00:06:54,810 --> 00:07:00,010 I have done. OK, so you recently paid your solicitor for the house sale. Can 91 00:07:00,010 --> 00:07:01,170 tell me how much that was for? 92 00:07:01,530 --> 00:07:03,030 £3 ,000 -ish. Well, why? 93 00:07:03,590 --> 00:07:07,510 I just wanted to make sure that you authorised it. Did you pay D andT Works 94 00:07:07,510 --> 00:07:09,710 Limited? You paid them £6 ,000 today. 95 00:07:10,250 --> 00:07:11,250 No! 96 00:07:14,240 --> 00:07:16,920 Okay, June, I don't want to alarm you, but it looks like this could be 97 00:07:16,920 --> 00:07:17,920 fraudulent activity. 98 00:07:18,140 --> 00:07:20,240 If we act now, you should be absolutely fine. 99 00:07:20,800 --> 00:07:23,240 Okay, I'm going to have to freeze your bank accounts, June. This will stop any 100 00:07:23,240 --> 00:07:24,260 of the fraudulent activity. 101 00:07:24,800 --> 00:07:27,740 I can reverse the transactions that have already gone out now, and then you can 102 00:07:27,740 --> 00:07:30,380 have access to your accounts again in six weeks' time. Six weeks? 103 00:07:31,180 --> 00:07:33,600 What? I can't believe we don't wait for six weeks. 104 00:07:34,020 --> 00:07:35,420 I know, June. I totally understand. 105 00:07:35,720 --> 00:07:37,440 Unfortunately, that is our policy. 106 00:07:37,740 --> 00:07:41,020 Actually, hold on. Can I just pop you on hold for one moment? I'm just going to 107 00:07:41,020 --> 00:07:42,019 speak to my boss. 108 00:07:42,020 --> 00:07:43,020 All right. 109 00:08:03,850 --> 00:08:07,430 All right, June, good news. We have a solution that will mean it won't be six 110 00:08:07,430 --> 00:08:11,170 weeks. We really shouldn't be doing this, but let's just call it a favour. 111 00:08:11,170 --> 00:08:12,790 we can move the money to a new account. 112 00:08:13,090 --> 00:08:16,170 I can give you the details, but you would need to do that right now. 113 00:08:16,890 --> 00:08:20,250 Why can't you move the money to another account? I'm so sorry, June, again. 114 00:08:20,470 --> 00:08:24,170 It's the regulations. Because it's fraud, I need written permission from 115 00:08:24,170 --> 00:08:27,070 authorise moving your money, and that can take up to four weeks for 116 00:08:27,070 --> 00:08:28,070 authorisation. 117 00:08:28,670 --> 00:08:32,570 I know this isn't your fault, but it just doesn't seem right. 118 00:08:32,890 --> 00:08:35,809 I know this has come as a bit of a shock to you, June, but we do need to act 119 00:08:35,809 --> 00:08:39,690 quickly. If you move it to a new account now, you've got access to your money 120 00:08:39,690 --> 00:08:43,010 again in three days. It's not ideal, I know, but it's better than six weeks. 121 00:08:43,669 --> 00:08:46,730 Yeah, yeah, I hope so. The shift ends in ten minutes, June. 122 00:08:46,970 --> 00:08:47,970 Can you do me this favour? 123 00:08:48,410 --> 00:08:49,410 Can you help me out? 124 00:08:49,810 --> 00:08:51,310 Can I give you those new account details? 125 00:08:52,890 --> 00:08:53,890 Er, yeah. 126 00:08:54,030 --> 00:08:55,030 Yeah, hang on. 127 00:08:56,110 --> 00:08:57,690 Five, six, two. 128 00:08:58,590 --> 00:08:59,590 That's fixed it. 129 00:08:59,710 --> 00:09:03,350 Yeah? As soon as you move the money. I'll do the paperwork now. Don't you 130 00:09:05,430 --> 00:09:07,050 I'm really sorry for all this hassle. 131 00:09:07,470 --> 00:09:08,470 De nada. 132 00:09:08,590 --> 00:09:10,150 Sorry? It's nothing. 133 00:09:10,410 --> 00:09:11,410 Thank you. 134 00:09:11,630 --> 00:09:12,630 James, is it? 135 00:09:12,890 --> 00:09:13,890 James. 136 00:09:14,050 --> 00:09:15,150 And it was my pleasure. 137 00:09:15,550 --> 00:09:16,550 Bye. 138 00:09:19,870 --> 00:09:23,850 So with that one, you can see the importance of speed. In, out, use the 139 00:09:23,850 --> 00:09:25,330 wreath, close ASAP. 140 00:09:29,330 --> 00:09:30,330 Transfer. 141 00:09:33,010 --> 00:09:34,610 Sure, her name was Richards. 142 00:09:35,770 --> 00:09:36,790 Yeah, that's right. 143 00:09:37,950 --> 00:09:39,830 Yeah, I went to Rutland Primary. 144 00:09:42,230 --> 00:09:43,230 Snowy. 145 00:10:09,740 --> 00:10:11,440 You're driving home from work. 146 00:10:13,120 --> 00:10:15,000 Car pulls out in front of you. 147 00:10:15,320 --> 00:10:16,540 Slams on the brakes. 148 00:10:18,860 --> 00:10:20,560 Crash for cash it's called. 149 00:10:23,300 --> 00:10:25,660 The whole insurance claim was fake. 150 00:10:28,380 --> 00:10:32,480 They even had a fake CT scan. 151 00:10:38,990 --> 00:10:41,590 You'd be impressed if it wasn't happening to you. 152 00:10:43,930 --> 00:10:44,930 I'm sorry. 153 00:10:45,030 --> 00:10:46,030 It's okay. 154 00:10:47,010 --> 00:10:48,170 Let's just leave it there. 155 00:10:48,430 --> 00:10:49,430 Thanks, Ali. 156 00:10:49,910 --> 00:10:50,910 Very brave. 157 00:10:51,470 --> 00:10:53,490 We've got another new member here tonight. 158 00:10:53,810 --> 00:10:54,810 All right, June? 159 00:10:55,570 --> 00:10:57,590 You want to tell us a bit about yourself? 160 00:11:03,430 --> 00:11:04,430 I'm June. 161 00:11:05,490 --> 00:11:07,630 I'm a... I was. 162 00:11:08,240 --> 00:11:09,240 A care worker. 163 00:11:10,180 --> 00:11:13,760 I'm just here to see if anyone can help. Can you tell us your story first? 164 00:11:17,440 --> 00:11:21,980 Erm... They call it push -pay fraud. 165 00:11:22,780 --> 00:11:24,780 You lot probably know all about that. 166 00:11:25,140 --> 00:11:29,520 The guy who called me, he knew everything about me. He knew my mother's 167 00:11:29,520 --> 00:11:32,200 name. He knew where I lived. 168 00:11:33,300 --> 00:11:35,040 He knew that I'd just sold me house. 169 00:11:47,210 --> 00:11:52,330 Because I authorised the payment, the bank can't get it back and the police 170 00:11:52,330 --> 00:11:53,330 it's too hard to track. 171 00:11:55,410 --> 00:11:57,090 But I think they'll come good. 172 00:11:59,090 --> 00:12:01,390 My mum, she's taken it quite well. 173 00:12:02,090 --> 00:12:03,370 It wasn't her fault. 174 00:12:04,530 --> 00:12:05,530 She knows that. 175 00:12:07,110 --> 00:12:09,570 On the plus side, we have got somewhere to live. 176 00:12:10,890 --> 00:12:12,210 The council came through. 177 00:12:14,970 --> 00:12:16,430 How much did they take? 178 00:12:17,720 --> 00:12:19,360 83 ,000 pounds. 179 00:12:20,860 --> 00:12:23,500 They took 83 ,000 pounds. 180 00:12:29,620 --> 00:12:31,240 Um, June. 181 00:12:32,180 --> 00:12:33,200 Oh, hi. 182 00:12:34,120 --> 00:12:35,200 June Clark. 183 00:12:36,140 --> 00:12:37,140 It's Des. 184 00:12:37,700 --> 00:12:38,880 Des Grigsby. 185 00:12:39,320 --> 00:12:40,420 From Rutlands. 186 00:12:41,340 --> 00:12:46,180 Oh, I didn't recognise you. Last time I saw you, Pleasure Beach, 86. 187 00:12:47,920 --> 00:12:53,820 You don't remember You know, I do actually did you bring me a pair of 188 00:12:54,040 --> 00:12:59,600 It was one of them cheap gold necklaces Yeah, yeah, it's your boyfriend Well, 189 00:13:04,160 --> 00:13:10,280 I'll see you fancy drink I Mean he sounded legit in seven years back. I 190 00:13:10,280 --> 00:13:14,340 even thinking pensions Anyway, 25 grand. Bye. Bye 191 00:13:15,200 --> 00:13:17,460 I'm so sorry. No, I'm sorry for you, Jude. 192 00:13:18,340 --> 00:13:20,140 At least I didn't have a family to support. 193 00:13:21,260 --> 00:13:24,300 Look, I don't want to lay all this on you. 194 00:13:24,500 --> 00:13:25,479 No, no, please. 195 00:13:25,480 --> 00:13:29,060 I just thought someone would know something or do something. 196 00:13:29,740 --> 00:13:31,080 Advice, whatever, you know. 197 00:13:31,420 --> 00:13:32,420 It's a support group. 198 00:13:32,560 --> 00:13:35,140 It's good for feelings and all that shit. 199 00:13:35,500 --> 00:13:39,720 But, um... I can really help you. 200 00:13:42,960 --> 00:13:44,740 Dev, I'm not being funny, but... 201 00:13:45,100 --> 00:13:46,960 I remember what you were like back in the day. 202 00:13:47,180 --> 00:13:48,180 Oh, fucking dodgy. 203 00:13:51,980 --> 00:13:54,040 Saying that, I do need your bank and phone records. 204 00:14:24,040 --> 00:14:25,040 What's all this? 205 00:14:26,520 --> 00:14:28,220 The last seven years of my life. 206 00:14:30,820 --> 00:14:31,820 Oh, again. 207 00:14:34,440 --> 00:14:35,580 It's not kids, June. 208 00:14:35,800 --> 00:14:37,240 These guys are professionals. 209 00:14:37,620 --> 00:14:39,800 The call centre's set up, sales targets. 210 00:14:40,160 --> 00:14:43,980 They're getting into tech spoofing now. Contactless has been a boom time for 211 00:14:43,980 --> 00:14:44,959 them. 212 00:14:44,960 --> 00:14:45,960 Hey. 213 00:14:49,300 --> 00:14:50,420 Do you know this number? 214 00:14:51,540 --> 00:14:52,540 No. 215 00:14:53,770 --> 00:14:55,130 That's the first time they called. 216 00:14:55,590 --> 00:14:57,070 That must have hooked your mum in. 217 00:14:57,450 --> 00:15:00,470 Then, yeah, different number calls are back. 218 00:15:01,030 --> 00:15:06,710 Your mum talks to them a couple of times. Then, yeah, yeah, final call. 219 00:15:07,210 --> 00:15:08,550 That must be the one you took. 220 00:15:10,850 --> 00:15:14,310 No, no, this is good. We can change the phone number and the bank account that 221 00:15:14,310 --> 00:15:15,310 your money went into. 222 00:15:17,070 --> 00:15:18,250 That would be where your money went. 223 00:15:21,960 --> 00:15:24,800 So you paid 83 grand into this account. 224 00:15:25,020 --> 00:15:27,520 Now, your scammer can't leave it there. 225 00:15:27,780 --> 00:15:32,300 The easiest way for him to make your money disappear is to put it offshore 226 00:15:32,300 --> 00:15:33,300 different accounts. 227 00:15:33,460 --> 00:15:36,540 Then it comes back into the country, into a legit company. 228 00:15:36,860 --> 00:15:41,240 A couple of ATM scams there, a couple of conveyancing scams there. Then there 229 00:15:41,240 --> 00:15:42,219 are these devices. 230 00:15:42,220 --> 00:15:43,220 Hang on. 231 00:15:43,760 --> 00:15:48,300 So if this place is funded by fraud, surely the police would have shut it 232 00:15:48,300 --> 00:15:50,360 by now. No, no, no. It's like... 233 00:15:51,880 --> 00:15:53,040 You ever do pills, June? 234 00:15:53,420 --> 00:15:56,220 No. Well, not since Atienda. 235 00:15:56,540 --> 00:15:59,820 Yeah, but you remember the lads round our way that punted them? What, the 236 00:15:59,820 --> 00:16:00,779 Miggins and all that? 237 00:16:00,780 --> 00:16:02,780 They were well dodged. No, they were all right. 238 00:16:03,500 --> 00:16:05,500 The ones who got lifted were careless. 239 00:16:05,780 --> 00:16:08,940 You can't park a Ferrari round our way without people asking questions. 240 00:16:09,400 --> 00:16:12,380 The ones that nobody caught, they had day jobs. 241 00:16:12,840 --> 00:16:15,000 You know, window cleaners on two grand a week. 242 00:16:15,260 --> 00:16:17,580 Being normal makes you invisible. 243 00:16:18,250 --> 00:16:22,010 Now, the police won't look into a guy that owns a soft play area. 244 00:16:22,650 --> 00:16:23,650 But they should. 245 00:16:33,630 --> 00:16:39,170 5 ,000 identity thefts in one year. Panama banking, Polish cold callers, 246 00:16:39,170 --> 00:16:41,750 NHS data, and I'm the only one who sees a pattern. 247 00:16:42,010 --> 00:16:45,210 So if the paperwork, one name always pops up. 248 00:16:46,480 --> 00:16:49,560 He works in insurance, amongst other things. 249 00:16:50,500 --> 00:16:55,540 And this guy call me? No, no. He never touches the phones. He's management. 250 00:16:56,340 --> 00:16:58,840 Your caller would collect him for his boss. 251 00:16:59,740 --> 00:17:00,820 Oh, he looks terrifying. 252 00:17:01,960 --> 00:17:04,260 That's his mum and her carer. 253 00:17:05,380 --> 00:17:06,579 Is this what you do? 254 00:17:07,500 --> 00:17:09,500 Sit outside people's house, buying them? 255 00:17:09,720 --> 00:17:10,900 I'm being serious, June. 256 00:17:11,920 --> 00:17:13,940 How do you know this is the guy that stole my money? 257 00:17:14,160 --> 00:17:17,480 Because everything I've found over the last seven years tells me that your 258 00:17:17,480 --> 00:17:20,099 got moved to loads of places and ends up here. 259 00:17:20,339 --> 00:17:23,440 Now, there's no evidence of fraud at any of his businesses like that, Lizzie's 260 00:17:23,440 --> 00:17:26,339 factory or whatever. Trust me, I've trawled through enough of his bins to 261 00:17:27,040 --> 00:17:32,500 In public, he's careful, but in private, in there, maybe that's a different 262 00:17:32,500 --> 00:17:34,560 story. What about the phone number? 263 00:17:34,780 --> 00:17:38,500 It makes more sense that the guy who rang me was the one who stole my money. 264 00:17:38,600 --> 00:17:40,900 no, fraud doesn't work like that, June. 265 00:17:41,680 --> 00:17:45,080 The guy who called you is not the guy who has your money. 266 00:17:46,360 --> 00:17:47,740 I want to know who called me. 267 00:17:49,320 --> 00:17:50,320 Fine. 268 00:17:51,440 --> 00:17:54,480 But I'm telling you, this guy stole your money. 269 00:17:56,620 --> 00:17:57,620 83 grand. 270 00:17:58,500 --> 00:18:00,280 And you don't even want to know his name. 271 00:18:05,060 --> 00:18:06,060 Kirk Wiley. 272 00:18:35,180 --> 00:18:38,520 the pub more than they were in our house. They were a right tosser. 273 00:18:39,140 --> 00:18:44,080 So I kicked him out. And then, a week later, I met your grandad. 274 00:18:45,920 --> 00:18:47,440 There's silver linings in this. 275 00:18:48,160 --> 00:18:49,160 Oh. 276 00:18:54,420 --> 00:18:55,420 Right. 277 00:18:56,380 --> 00:18:57,380 We're going to be all right. 278 00:18:57,620 --> 00:18:58,620 I'm going to sort this. 279 00:19:26,180 --> 00:19:28,000 Maybe it's just not the right time. 280 00:19:29,720 --> 00:19:31,620 Still shy 24 weeks, though. 281 00:19:32,700 --> 00:19:33,700 I've got choices. 282 00:19:34,700 --> 00:19:35,700 You know? 283 00:19:38,720 --> 00:19:39,720 Come here. 284 00:19:41,680 --> 00:19:43,660 Mum. I know, I know. 285 00:19:44,360 --> 00:19:45,360 I know. 286 00:19:46,440 --> 00:19:51,600 I never promised you anything, all right? 287 00:19:52,700 --> 00:19:54,580 No, no, I said I'd do what I could. 288 00:19:55,100 --> 00:19:58,200 I'll tell you what, go back to the police, see if they care. 289 00:20:01,560 --> 00:20:02,560 Morning. 290 00:20:03,120 --> 00:20:04,120 Alright. 291 00:20:18,540 --> 00:20:19,540 Where did you get that? 292 00:20:20,340 --> 00:20:21,740 The hospital, we're throwing it out. 293 00:20:30,120 --> 00:20:32,480 Hello, you've a fault on the line and I'm trying to fix it. 294 00:20:32,840 --> 00:20:34,000 Can you tell me your name, please? 295 00:20:35,980 --> 00:20:36,980 Squab? 296 00:20:37,780 --> 00:20:39,500 Schwab? Sorry, no. 297 00:20:40,060 --> 00:20:42,260 No, it's this line. It's not great, is it? 298 00:20:43,820 --> 00:20:45,740 Can I check your address? 299 00:20:47,040 --> 00:20:48,040 All right. 300 00:20:48,640 --> 00:20:49,900 We'll get this fixed for you. 301 00:20:51,240 --> 00:20:52,500 No, there's nothing to worry about. 302 00:20:53,640 --> 00:20:54,640 All right, mate. 303 00:20:55,320 --> 00:20:56,320 Cheers. 304 00:20:57,440 --> 00:20:58,800 First number that called you. 305 00:20:59,230 --> 00:21:00,750 Doesn't accept incoming calls. 306 00:21:01,950 --> 00:21:04,250 This is a beige box. 307 00:21:05,110 --> 00:21:06,110 But it's green. 308 00:21:06,650 --> 00:21:09,570 Yes, I know it's green, but that's what they're called, beige boxes. 309 00:21:09,770 --> 00:21:10,930 This one's my own design. 310 00:21:11,390 --> 00:21:12,390 All right. 311 00:21:12,410 --> 00:21:16,890 It makes a number accept an incoming call. Someone picks up, I'm checking 312 00:21:16,890 --> 00:21:18,390 lines, not hurting anyone. 313 00:21:18,730 --> 00:21:19,930 No, you're just breaking the law. 314 00:21:20,670 --> 00:21:24,610 Look, we have an address for your caller. 315 00:21:27,390 --> 00:21:28,390 You're welcome. 316 00:21:39,950 --> 00:21:40,950 I'm the phone engineer. 317 00:21:40,990 --> 00:21:42,570 You coming? No, I am not. 318 00:22:10,000 --> 00:22:10,699 What the hell's that? 319 00:22:10,700 --> 00:22:12,200 It's an auto -dialer. Old school. 320 00:22:12,520 --> 00:22:17,020 Calls people, punts out pre -recorded messages, times, years, pensions. Gets 321 00:22:17,020 --> 00:22:18,280 them to call a different number back. 322 00:22:18,980 --> 00:22:21,940 Hooks them in. The guy in there doesn't know he's involved. 323 00:22:22,660 --> 00:22:25,000 He's just an old guy. He's not all there. 324 00:22:25,340 --> 00:22:28,480 Once you call that different number back, there's someone waiting for you to 325 00:22:28,480 --> 00:22:29,480 give up your details. 326 00:22:29,500 --> 00:22:33,800 Then the fraudster calls you back, pretending to be whoever he needs to be. 327 00:22:34,040 --> 00:22:37,980 Anyone tries to trace that first number, all they'll find is this old fella. 328 00:22:38,350 --> 00:22:42,210 He told me a nice man pays all the bills, so long as the box stays there. 329 00:22:46,010 --> 00:22:48,310 So, he's a nice man? 330 00:22:49,450 --> 00:22:50,450 What do you think? 331 00:22:57,010 --> 00:22:58,970 I called the care home this afternoon. 332 00:22:59,390 --> 00:23:00,430 Looking for you. 333 00:23:05,230 --> 00:23:10,180 Anyway, that Pauline, she was saying that... These agencies you can go with, 334 00:23:10,220 --> 00:23:11,540 they get you the work. 335 00:23:15,060 --> 00:23:16,720 You didn't have to sell the house. 336 00:23:17,440 --> 00:23:18,440 What? 337 00:23:19,740 --> 00:23:22,220 I sold the house for Hannah and the baby. 338 00:23:22,800 --> 00:23:27,940 But, see, look, I'll help. I'll ring the agencies for you. Oh, I'm sorry. I'm so 339 00:23:27,940 --> 00:23:32,520 sorry. I didn't mean I'm so sorry. It's all my fault. Stop saying that! 340 00:23:35,200 --> 00:23:36,380 June, where are you going? 341 00:23:36,700 --> 00:23:37,700 I'm going to meet a friend. 342 00:23:38,140 --> 00:23:40,980 June, I can fix this. I can get us money. How? 343 00:24:11,660 --> 00:24:12,660 See this? 344 00:24:12,780 --> 00:24:13,960 The carer's gone. 345 00:24:16,240 --> 00:24:17,680 Think they'll be looking for a new one. 346 00:24:19,740 --> 00:24:20,740 What? 347 00:24:42,030 --> 00:24:43,030 about what I said before. 348 00:24:43,110 --> 00:24:47,830 I didn't mean it. I'm just not myself at the moment. 349 00:24:49,670 --> 00:24:50,850 It's just palpable in taste. 350 00:25:46,570 --> 00:25:48,250 Your mum probably didn't think they'd look. 351 00:25:50,870 --> 00:25:54,290 But that's insurance. It's all small print shit. 352 00:25:55,710 --> 00:26:02,410 And she wasn't to know that they don't pay out if... in those circumstances. 353 00:26:04,710 --> 00:26:05,950 It's suicide, Dad. 354 00:26:06,950 --> 00:26:08,110 It's not hard to say. 355 00:26:59,630 --> 00:27:01,830 Kirk Wiley's advertising for a new carer. 356 00:27:06,390 --> 00:27:11,870 If there's the slightest chance that I'm right, June, wouldn't you want to know? 357 00:27:41,040 --> 00:27:42,040 I know what you're thinking. 358 00:27:42,280 --> 00:27:43,820 George Clooney's let himself go. 359 00:27:44,080 --> 00:27:45,500 I thought I'd be a bit taller now. 360 00:27:46,740 --> 00:27:47,740 I'm Kirk, how you doing? 361 00:27:48,100 --> 00:27:49,100 Sorry, I didn't mean anything. 362 00:27:49,320 --> 00:27:50,340 Oh, don't be silly, come on in. 363 00:27:56,540 --> 00:27:57,540 It's a lovely house. 364 00:27:58,220 --> 00:27:59,220 Thank you. 365 00:27:59,480 --> 00:28:00,480 Would you like a tour? 366 00:28:00,700 --> 00:28:01,700 Oh, yeah, please. 367 00:28:01,940 --> 00:28:03,500 How long have you been a carer, Jean? 368 00:28:03,780 --> 00:28:08,040 Nearly 30 years since I left school. 30 years, my arse. Did you start when you 369 00:28:08,040 --> 00:28:09,040 were five? 370 00:28:09,120 --> 00:28:11,040 There's a picture in the attic that's not looking for good. 371 00:28:11,600 --> 00:28:13,200 Oh, I love that wallpaper. 372 00:28:13,700 --> 00:28:15,700 Oh, thank you. I can't take any credit myself. 373 00:28:15,940 --> 00:28:17,700 The wife's the one with the good taste. 374 00:28:18,480 --> 00:28:22,720 We've got bathroom, bedroom, bedroom, bedroom. 375 00:28:23,800 --> 00:28:25,200 This is my mum's room. 376 00:28:25,680 --> 00:28:29,700 It's a laundry room, and we've got a lift for her, so she's fine getting up 377 00:28:29,700 --> 00:28:32,100 down. So she's got mobility problems a little bit. 378 00:28:32,320 --> 00:28:33,360 Just see if she's awake. 379 00:28:47,000 --> 00:28:49,260 We've got two sitting rooms downstairs. 380 00:28:49,600 --> 00:28:51,820 I prefer the one at the back. It's a bit more comfy. 381 00:28:52,760 --> 00:28:54,380 What are your hours like at the moment? 382 00:28:54,640 --> 00:28:57,400 I've no problem working late or staying over, if that's what you mean. 383 00:28:57,740 --> 00:28:59,100 Talk to you, meet my wife and daughter. 384 00:29:00,080 --> 00:29:02,400 Guys, this is June. 385 00:29:03,140 --> 00:29:04,220 This is my wife, Laura. 386 00:29:04,720 --> 00:29:07,860 Hi, June. Thanks for coming. I'm sorry I'm not doing anything for you. Minor 387 00:29:07,860 --> 00:29:08,839 crisis here. 388 00:29:08,840 --> 00:29:09,840 This is Lizzie. 389 00:29:09,940 --> 00:29:11,820 Oh, nice to meet you, love. Hi, June. 390 00:29:12,400 --> 00:29:15,940 We're just going over stuff while I do the smug wanker with the big house. 391 00:29:16,160 --> 00:29:17,700 Kirk, oh, look at you. 392 00:29:17,920 --> 00:29:20,000 Oh, you've done a beautiful job with the house. 393 00:29:20,260 --> 00:29:21,700 I like her. When can you stop? 394 00:29:22,140 --> 00:29:25,580 Maybe tap the brake a wee bit. You two get back to your wedding plans. 395 00:29:25,920 --> 00:29:26,920 Oh, congratulations. 396 00:29:27,040 --> 00:29:27,979 When's the big day? 397 00:29:27,980 --> 00:29:31,740 Only two and a bit months away now. We left it quite late with the wedding 398 00:29:31,740 --> 00:29:32,740 planning, didn't we? 399 00:29:33,340 --> 00:29:35,300 Ah, on that note, come on, I'll pay you the parole. 400 00:29:35,660 --> 00:29:37,520 Lovely to meet you both. Nice to see you. 401 00:29:43,440 --> 00:29:44,800 What is your experience with dementia? 402 00:29:46,900 --> 00:29:49,320 Oh, I've had lots of dementia patients. 403 00:29:50,500 --> 00:29:51,800 What stage is she at? 404 00:29:52,300 --> 00:29:53,760 Five going into six. 405 00:29:54,260 --> 00:29:57,160 Oh, it's horrible seeing them stuck in the past. 406 00:29:57,380 --> 00:29:59,840 But when you know them, you have to relive it with them. 407 00:30:00,380 --> 00:30:04,020 And you hear them talking about their mistakes over and over again, and you 408 00:30:04,020 --> 00:30:07,740 can't explain that whatever it was, it's not their fault. 409 00:30:08,240 --> 00:30:09,300 Do you know what I mean? 410 00:30:13,390 --> 00:30:14,570 I haven't been around lately. 411 00:30:15,930 --> 00:30:17,050 Work and this. 412 00:30:17,790 --> 00:30:18,790 These charities. 413 00:30:19,750 --> 00:30:22,290 And our last care are just up and left in the middle of the night. 414 00:30:23,030 --> 00:30:28,170 Laura and Lizzie are doing their best, but... Well, you know all about it. 415 00:30:28,870 --> 00:30:29,870 It hurts. 416 00:30:32,910 --> 00:30:34,950 I'm really sorry about what you're going through. 417 00:30:38,850 --> 00:30:40,470 How much notice would you have to give? 418 00:30:43,600 --> 00:30:44,840 Well, I don't even know if I was any good. 419 00:30:45,060 --> 00:30:47,640 And they might have found out that I gave a false name. 420 00:30:48,060 --> 00:30:49,039 June Smith. 421 00:30:49,040 --> 00:30:50,240 Yeah, it's called Cover, June. 422 00:30:50,680 --> 00:30:52,240 And they're calling me for references. 423 00:30:52,440 --> 00:30:53,600 Look, it's all fine. 424 00:30:54,060 --> 00:30:54,999 Forget that. 425 00:30:55,000 --> 00:30:56,180 What did you see in the house? 426 00:30:57,200 --> 00:30:58,540 Well, there was this room, right? 427 00:30:59,720 --> 00:31:01,160 Right. And? 428 00:31:02,260 --> 00:31:03,600 I just got this feeling. 429 00:31:05,080 --> 00:31:06,200 This bad feeling. 430 00:31:07,720 --> 00:31:09,500 Like it was drawing me to it, you know? 431 00:31:12,430 --> 00:31:13,430 What was it? 432 00:31:14,430 --> 00:31:15,510 Like a big guy. 433 00:31:16,850 --> 00:31:20,270 That said, evil fraudsters live. 434 00:31:22,490 --> 00:31:24,210 Well, come on. 435 00:31:24,470 --> 00:31:28,310 You gave me a tour of the house and I saw nothing. You saw what Kurt Wiley 436 00:31:28,310 --> 00:31:32,470 wanted you to see. I told you. Credit cards and other names, blank utility 437 00:31:32,470 --> 00:31:36,250 bills, RFID readers. We're looking for evidence, June. It's not hard. 438 00:31:37,230 --> 00:31:40,990 I saw a family that's going through a tough time. And you said Kirk was 439 00:31:41,110 --> 00:31:42,550 so why would he leave stuff hanging about? 440 00:31:44,570 --> 00:31:49,950 I know you've caught guys before, but I don't think this is a very good plan, 441 00:31:49,990 --> 00:31:50,990 dear. All right. 442 00:31:52,950 --> 00:31:53,950 All right. 443 00:31:54,390 --> 00:31:55,390 Here's the plan. 444 00:31:58,470 --> 00:32:04,010 My whole life is on here. Now, Kirk's careful, but he's not that careful. If 445 00:32:04,010 --> 00:32:05,010 get the job... 446 00:32:05,210 --> 00:32:08,890 Or a follow -up interview. Get his phone. It's not stealing his phone. 447 00:32:09,130 --> 00:32:11,530 It's not stealing, June. I would clone it. 448 00:32:12,350 --> 00:32:14,630 Look, this is my thing, right? 449 00:32:14,910 --> 00:32:15,910 Listen to yourself. 450 00:32:15,970 --> 00:32:17,830 You've already made me give a false name. 451 00:32:18,330 --> 00:32:19,630 Lies. Spy on people. 452 00:32:20,310 --> 00:32:26,670 Everything about this is... I don't see what you see. About Kurt Wiley, I don't. 453 00:32:26,670 --> 00:32:27,970 Well, I know I'm right. 454 00:32:30,250 --> 00:32:32,990 He made you see what you wanted to see, June. 455 00:32:35,139 --> 00:32:40,000 If you don't want to do this, then, I don't know, where does that leave us? 456 00:32:42,740 --> 00:32:43,740 I don't know. 457 00:32:50,500 --> 00:32:52,740 Mum, why did they do an autopsy on ground? 458 00:32:54,400 --> 00:32:55,400 It's normal, Hannah. 459 00:32:55,840 --> 00:32:57,240 Sometimes they just have to check. 460 00:32:57,640 --> 00:33:00,900 It's something to do with a life insurance or something. 461 00:33:02,340 --> 00:33:03,400 Everything will be fine. 462 00:33:04,000 --> 00:33:09,780 Right. Now, which picture should we have? The Christmas one or... I like 463 00:33:09,780 --> 00:33:10,779 one. 464 00:33:10,780 --> 00:33:12,880 Do we even need an order of service? 465 00:33:13,480 --> 00:33:14,980 I'm just looking at this cost. 466 00:33:16,420 --> 00:33:21,100 Hannah, look, don't worry. I've been offered a new job and it's better paid 467 00:33:21,100 --> 00:33:22,120 and... We'll manage. 468 00:33:26,460 --> 00:33:28,320 This might sting a bit, Elizabeth. 469 00:33:31,730 --> 00:33:34,530 Now, I think you need a bit more fresh air. 470 00:33:35,290 --> 00:33:36,310 Oh, we can do that. 471 00:33:36,910 --> 00:33:39,470 We could all do with a bit more fresh air. Yeah. 472 00:33:39,730 --> 00:33:41,090 Get Lizzie off her phone. 473 00:33:43,370 --> 00:33:47,970 June, um, sometimes with Elizabeth, she gets confused. 474 00:33:49,130 --> 00:33:50,190 She makes things up. 475 00:33:50,770 --> 00:33:52,070 Yeah, well, it's very common. 476 00:33:52,410 --> 00:33:54,510 Well, they forget things, so they invent stories. 477 00:33:54,890 --> 00:33:57,730 Yeah. Just so you know, it's not really really. 478 00:33:58,670 --> 00:33:59,670 Yeah, sure. 479 00:34:00,669 --> 00:34:01,710 We'll get out of your way. 480 00:34:02,090 --> 00:34:03,090 Thanks again, June. 481 00:34:03,390 --> 00:34:04,670 I know it's been short notice. 482 00:34:04,990 --> 00:34:06,390 Oh, there's no trouble. 483 00:34:06,690 --> 00:34:09,250 I wanted you to have this in advance. 484 00:34:14,610 --> 00:34:16,389 Oh, I think there's been some sort of date. 485 00:34:16,750 --> 00:34:18,909 No, no, there's 300 extra in there. 486 00:34:19,310 --> 00:34:20,969 No, that's too much. 487 00:34:21,290 --> 00:34:22,409 No, come on, June. 488 00:34:22,830 --> 00:34:23,830 Take it. 489 00:34:24,190 --> 00:34:26,150 You've got your bills and your travel to consider. 490 00:34:26,489 --> 00:34:28,110 No, honestly, it's OK. Please. 491 00:34:29,420 --> 00:34:32,580 As Laura said, it was short notice. You take the money. 492 00:34:34,219 --> 00:34:35,219 Thank you. 493 00:34:43,520 --> 00:34:46,040 I am so ashamed of that boy. 494 00:34:47,520 --> 00:34:48,520 Sorry? 495 00:34:51,480 --> 00:34:54,320 Oh, that lad's just won a holiday. 496 00:34:56,920 --> 00:34:57,920 Oh. 497 00:34:59,630 --> 00:35:00,630 Yeah, good for him. 498 00:35:11,650 --> 00:35:15,050 Oh, er, you don't have to do that, June. We've got a cleaner. 499 00:35:15,630 --> 00:35:17,110 Has your cleaner been on holiday lately? 500 00:35:17,970 --> 00:35:20,310 I know what you mean. 501 00:35:20,970 --> 00:35:21,970 I'll see you later. 502 00:35:22,170 --> 00:35:23,170 Have a good day. 503 00:36:14,280 --> 00:36:15,920 Can you remember what Kirk does for a living? 504 00:36:16,860 --> 00:36:18,740 Insurance. Kirk Brooklyn Insurance. 505 00:36:20,120 --> 00:36:22,300 Yeah, but he's got other businesses too, hasn't he? 506 00:36:23,580 --> 00:36:25,300 Can you remember what they are, love? 507 00:36:25,700 --> 00:36:27,360 He drank too much. 508 00:36:28,920 --> 00:36:30,240 Oh, what, you mean the detective? 509 00:36:31,820 --> 00:36:33,960 You know how Angus is after a drink. 510 00:36:35,460 --> 00:36:37,960 Sorry. Kirk wouldn't have been in there anyway. 511 00:36:38,520 --> 00:36:39,700 Angus told him not to. 512 00:36:40,720 --> 00:36:41,720 Kirk, well... 513 00:36:41,920 --> 00:36:45,960 We cried, but I think he was making it up. 514 00:36:46,940 --> 00:36:48,060 Making what up, darling? 515 00:36:48,380 --> 00:36:49,500 He must have made it up. 516 00:36:50,480 --> 00:36:53,760 He really shouldn't have been there, but... And Angus was right. 517 00:36:54,800 --> 00:36:55,860 Angus knew what to do. 518 00:36:56,340 --> 00:36:59,440 Kirk shouldn't have been in there, and Angus had warned him. 519 00:37:16,560 --> 00:37:18,880 She'll probably sleep through. She's had a really tough day. 520 00:37:19,100 --> 00:37:20,100 I'll see you tomorrow. 521 00:37:20,140 --> 00:37:21,140 That's her there. 522 00:37:25,460 --> 00:37:26,460 Wow. 523 00:37:27,120 --> 00:37:28,120 1972. 524 00:37:28,580 --> 00:37:31,120 Oh, she was proper beautiful, wasn't she? 525 00:37:32,460 --> 00:37:33,460 Still is. 526 00:37:34,300 --> 00:37:35,520 Can I be honest with you? 527 00:37:36,000 --> 00:37:37,000 No, no. 528 00:37:37,900 --> 00:37:38,900 Forget about it, Sally. 529 00:37:39,480 --> 00:37:41,040 Hey, Kurt, come here to help. 530 00:37:41,520 --> 00:37:42,520 Try me. 531 00:37:54,030 --> 00:37:55,690 My mum's being taken away from me. 532 00:37:56,830 --> 00:37:57,830 Slowly. 533 00:37:59,370 --> 00:38:03,330 As if... Oh, God, so stupid. 534 00:38:05,310 --> 00:38:06,890 It's like she's turning to ash. 535 00:38:07,690 --> 00:38:09,110 Bits of her are blowing away. 536 00:38:10,250 --> 00:38:11,250 Oh. 537 00:38:12,090 --> 00:38:18,850 With dementia, sometimes it feels like people have passed before they have. 538 00:38:19,690 --> 00:38:23,110 But if you lose the path, then what... 539 00:38:25,960 --> 00:38:27,740 But what was the point of all that? 540 00:38:32,200 --> 00:38:34,680 Sometimes, she's still lucid. 541 00:38:35,800 --> 00:38:38,100 So you have to treasure those moments. 542 00:38:39,000 --> 00:38:40,240 You've still got time. 543 00:38:41,760 --> 00:38:42,840 That's the problem. 544 00:38:44,080 --> 00:38:45,260 Treasuring those moments. 545 00:38:46,940 --> 00:38:51,720 Sorry, I don't fully... She disgusts me, June. 546 00:38:53,740 --> 00:38:55,400 The way she eats. 547 00:38:56,240 --> 00:38:59,220 The way she talks. The things she talks about. 548 00:38:59,960 --> 00:39:01,500 The smell, God. 549 00:39:01,980 --> 00:39:04,460 She pisses herself every day. 550 00:39:05,240 --> 00:39:10,120 Sorry, but wiping arses as long as you've been, I know you get it. 551 00:39:11,060 --> 00:39:17,680 Got all these people mewling and begging and needing things all 552 00:39:17,680 --> 00:39:18,680 the time. 553 00:39:19,000 --> 00:39:20,340 There's nothing just... 554 00:39:30,230 --> 00:39:31,230 Devil drives. 555 00:39:33,650 --> 00:39:35,830 Charlie, how you doing, big man? 556 00:39:39,530 --> 00:39:40,530 Great. 557 00:39:41,730 --> 00:39:43,650 Great, so how are we looking at these flats then? 558 00:39:46,350 --> 00:39:50,830 Oh, come on, Charlie. Man of your calibre, I'm sure you can speed things 559 00:39:50,830 --> 00:39:51,830 little bit. 560 00:40:08,040 --> 00:40:09,080 This thing with Kurt's phone. 561 00:40:11,220 --> 00:40:12,220 How does it work? 562 00:42:28,140 --> 00:42:29,140 Dad, please help me up. 563 00:42:31,140 --> 00:42:32,140 It's just been me. 564 00:42:35,580 --> 00:42:36,580 Dad. 565 00:43:51,570 --> 00:43:54,510 I thought I heard somebody in the house, and it was Elizabeth. 566 00:43:56,570 --> 00:43:58,190 I'm sorry. 567 00:44:01,390 --> 00:44:02,390 You're all right? 568 00:44:02,770 --> 00:44:03,770 Sorry. 569 00:44:08,230 --> 00:44:09,290 I've just done this before. 570 00:44:09,650 --> 00:44:10,650 Why? 571 00:44:12,610 --> 00:44:13,610 It's not my fault. 572 00:44:27,790 --> 00:44:31,490 You have to get in that office. Everything I need to prove what he is, 573 00:44:31,490 --> 00:44:32,890 your money back, it's in there. 574 00:44:38,470 --> 00:44:39,630 I know what you've been up to. 575 00:44:42,330 --> 00:44:43,330 Where are we going?